At Senergy Fitness Windward, we strive to provide our members with a flexible and accommodating experience. We understand that circumstances change, and members may need to cancel their gym membership. To facilitate a smooth transition for members wishing to cancel, we have established the following -day notice cancellation policy.
Policy Overview:
Members wishing to cancel their gym membership must submit a written notice of cancellation -days prior to their desired cancellation date.The -day notice period allows both the member and the gym to make necessary adjustments. Members can continue to enjoy gym access during this notice period.
Cancellation Notice Submission:
Members must complete the “-day Notice to Cancel Gym Membership” form, available at the front desk or online on our website.The completed form can be submitted in person, via email, or through our website, according to the member’s convenience.
Final Billing and Access:
Members will be responsible for any dues or fees incurred during the -day notice period.Membership access and benefits will continue until the end of the notice period.
Confirmation of Cancellation:
Upon receiving the cancellation notice, Senergy Fitness Windward will process the request and send a confirmation of the membership cancellation and effective cancellation date to the member.
Feedback and Follow-Up:
We value member feedback and encourage departing members to share their experiences and reasons for cancellation. This helps us improve our services and address any concerns.
Policy Acknowledgment:
All members are required to acknowledge and agree to this -day notice cancellation policy upon signing the membership agreement or contract.
We appreciate your understanding and cooperation with our -day notice cancellation policy. Our goal is to ensure a transparent and positive experience for all members of Senergy Fitness Windward.